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External Membership (Loan Rules)

 1Membership cards are not transferable
 The use of the card is restricted to the member to whom the card is issued.
 2Loss of the card must be reported to the Library immediately
 2.1Members are responsible for all loans issued under their library membership accounts, until such time when a report of the loss is made to and is acknowledged by the Library.
 2.2A fee will be charged for the replacement of the lost card by the issuing Department.
 3Members are responsible for all items issued in their names
 3.1Members are advised to check and report to Library staff at the Information Services Counter any damages found in an item before borrowing.
 3.2Members will have to pay the replacement cost and surcharge for any subsequent damages found on the item upon its return to the Library.
 4Overdue loans/outstanding payments
 4.1Fines will be charged for overdue loans.
 4.2Loan privileges (borrowing, reservation, renewals, etc.) will be immediately suspended until all fines/outstanding payments are paid by the borrower.
 5Returning of borrowed items
 5.1Books not overdue may be returned via the book drop outside the Library or personally at the Information Services counter.
 5.2The Library does not accept any claims for books returned via the book drop.
 5.3Items on loan are to be returned or renewed when due, without any reminders from the Library.
 6Renewing of loans
 6.1Items can be renewed online at the Library Portal the self-check machines, or personally at the Counter on or before the due-date.
 6.2Overdue and reserved items may not be renewed.
 7Recall of loans
 7.1All items on loan may be recalled by the Library. A minimum of two weeks' notice will be given to the borrower.
 7.2Items recalled are to be returned on or before the reduced due date to avoid fines.
 8Charges for lost/damaged library items
 8.1Lost or damaged borrowed items must be reported to the Library immediately.
 8.2If the lost/damaged item is one of a set or a series, the borrower will have to pay the cost of replacing the whole set or series.
 8.3If the lost/damaged item is an accompanying material (eg. DVD, CD-ROM, Manual,etc.) the borrower will have to pay for the cost of replacing both the main items and the accompanying material (eg. book with accompanying CD-ROM, etc.).
 8.4Payments for lost/damaged library items are non-refundable. They include:
  • Cost of the latest edition of the item lost/damaged
  • Surcharge of $10.90 per item lost/damaged
 8.5If the borrower locates and returns the lost item(s) before payment is made, he/she will only have to pay for the overdue fines.
 8.6If an item is returned after payment has been made, no refund will be given. However, the returned item will be given to the borrower who has already paid for the replacement.
 9Reminder notice
 9.1Borrowers will receive only one email due-date reminder notice 3 days before the-due date if the borrowed item is from the Lending Collection. This email notice serves as a reminder to members to renew their loans promptly.
 9.2Non-receipt of the email reminder notice does not absolve any member from paying fines.
 9.3Reminder notices will not be sent for items borrowed from collections with shorter loan periods (eg. Smart Locker, Periodicals etc.). Borrowers are advised to check their borrower records at the Library Portal or refer to the printed due-date slips to keep track of their loans.
 9.4Members are responsible for the returning of borrowed items on or before the due date, regardless of whether they receive any email due-date reminder notices or not.
 10Any change in member's particulars must be reported to the Library immediately.
 11Collection of reserved items
11.1Reserved items must be collected personally and before the expiry date of reservation as indicated on the reservation notice.
 12Loans on expiry of membership
 12.1Loan of library materials will not be allowed during the last two weeks before the expiry of membership so as to provide adequate lead time for the clearance of any outstanding loans and payments.

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© 2025 Nanyang Polytechnic. Last Updated 15 January 2024

© 2025 Nanyang Polytechnic.
Last Updated 15 January 2024